Privacy Policy

Privacy Policy

This Privacy Policy describes how klausoutlet.de collects, uses, and discloses your personal information when you visit or make a purchase on the website.

Collection of Personal Information
When you visit the website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchase. We may also collect additional information if you contact us for customer service. In this Privacy Policy, we refer to any information that uniquely identifies a person as “personal information” (including the information listed below). The following list provides further details about the personal data we collect and why.

Device Information

Examples of personal information collected: browser version, IP address, time zone, cookie information, websites or products you visit, search terms, and how you interact with the website.
Purpose of collection: to ensure the website loads correctly for you and to perform analytics on site usage to optimize our website.
Source of collection: collected automatically when you access our website, using cookies, log files, web beacons, tags, or pixels.
Disclosure for marketing purposes: shared with our Shopify processor.

Examples of collected personal data: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to provide you with products or services to fulfill our contract, process your payment information, arrange for shipping, and send you invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and, if in line with your preferences, provide you with information or advertising related to our products or services.
Source of collection: collected from you.

Customer Service Information
Purpose of data collection: customer support.
Source of collection: collected from you.

Minors
We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the address below to request deletion.

Sharing Personal Information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
  • We may share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Use of Personal Information
We use your personal information to provide you with our services, including offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.

Legal Basis
If you are a resident of the European Economic Area (EEA), we process your personal information in accordance with the General Data Protection Regulation (GDPR) on the following legal bases:

  • Your consent;
  • The performance of the contract between you and the website;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention of Data
When you place an order through the website, we retain your personal information in our records unless you request us to delete it. For more information on your right to deletion, see the section “Your Rights” below.

Automated Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) if it has legal effects on you or significantly affects you in any other way.

We do not engage in fully automated decision-making that has legal or otherwise significant effects on customer data.
Our subcontractor Shopify uses limited automated decision-making to prevent fraud that does not have significant legal or otherwise substantial effects on you.
Services containing automated decision-making elements include:

  • Temporary denial of IP addresses associated with repeated failed transactions. This denial list is maintained for a limited number of hours.
  • Temporary denial of credit cards associated with denied IP addresses. This denial list is maintained for a limited number of days.

Sale of Personal Information
Our website sells personal information as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

Your Rights

GDPR
If you live in the EEA, you have the right to access, transfer, correct, update, or delete the personal information we hold about you. To exercise these rights, please contact us at the details provided below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SUBMITTING ACCESS, DELETION, CORRECTION, AND PORTABILITY REQUESTS].

Your personal information will be initially processed in Ireland and then transferred for storage and further processing outside Europe, including to Canada and the United States. For more information on how data transfers are GDPR-compliant, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA
If you live in California, you have the right to access, transfer, correct, update, or delete the personal information we hold about you. To exercise these rights, please contact us at the details provided below.

If you would like to designate an agent to submit these requests on your behalf, please contact us at the address below.

Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use various cookies, including functional, performance, advertising, social media, or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection), so you don’t need to re-enter them each time you return to the site or move from one page to another. Cookies also provide information on how the website is used, such as whether you are visiting it for the first time or regularly.

We use the following cookies to optimize your experience on our website and to provide our services.

How long a cookie stays on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies remain until you stop browsing, while persistent cookies remain until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years after they are downloaded to your device.

You can control and manage cookies in various ways. Please note that deleting or blocking cookies may negatively impact your user experience, and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies by adjusting your browser settings, often found in the “Tools” or “Settings” menu of your browser. For more information on how to modify your browser settings or block, manage, or filter cookies, consult your browser’s help file or visit websites like www.allaboutcookies.org.

Please also note that blocking cookies may not completely prevent information transfer to third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your data by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track
Please note that there is no consistent industry understanding on how to respond to “Do Not Track” signals, and we do not alter our data collection and use practices when we detect such a signal from your browser.

Changes
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

SMS Terms
We use an SMS platform with the following terms. By choosing to receive our text marketing and communications, you agree to these terms and conditions.

By entering your phone number at checkout and completing a purchase, registering via our subscription form, or entering a keyword, you agree to receive SMS messages (for your order, including reminders for canceled orders) and SMS marketing offers. You acknowledge that this consent is not a condition of purchase.

Your phone number, name, and purchase data are transferred to our SMS platform “SMSBump Inc,” an EU company based in Sofia, Bulgaria, EU. This data is used to send targeted marketing messages and notifications. When you send SMS messages, your phone number is transferred to an SMS operator to ensure message delivery.

If you no longer wish to receive SMS and marketing messages, please respond with “STOP” to any mobile message we send or use the unsubscribe link provided in each of our messages. You acknowledge that other methods of unsubscribing, such as using other words or requests, will not be considered an adequate means of unsubscribing. Carrier and data charges may apply.